Shipping policy

We offer fast and low-cost shipping for all regular orders, whether you're purchasing a small or large amount of tile. The standard delivery window for most orders is 5-10 business days. If an earlier delivery is necessary, please check available expedited shipping options while check out or contact us!

Additional charges apply for shipping to AK, HI, PR and the U.S. Virgin Islands or a hard-to-reach areas such as military bases and locations only accessible via air or ferry. These fees will be calculated once your order is processed, and we will get in touch with you to collect payment for these charges. Your order will be shipped promptly once we have received your payment.

Pallet orders and delicate material (porcelain tiles) may need to be shipped via freight carriers. These orders are curbside delivery only. The freight company may contact you to set up a delivery appointment. Failure to schedule an appointment within 24 hours may result in additional fees (storage, re-delivery, etc.)